Training and onboarding: a clear no for me
I have used other remote workflow training solutions before, and this WFHI training is not comparable in a good way. The onboarding process was slow and at times felt incomplete. There were portions of the training that lacked detailed explanations and seemed to repeat information I had already seen elsewhere. The software tutorials did not align well with the actual product interface, causing confusion. Unlike previous platforms, this training did not help me grasp the dialer and calling tools efficiently. The database feature introduction was brief and superficial. It felt like the training was rushed and did not prepare me well for effective use. Automatic updates were not clearly explained in relation to the ongoing use of the software. Compared to what I had used before, this was not satisfactory. I do not feel competent in using the WFHI software after going through their training as it did not meet my expectations or needs. Overall, I am not satisfied with the onboarding and training experience here and do not plan to recommend it based on this.