Training actually went beyond what I thought it would
I started the training and onboarding expecting a pretty basic introduction to the calls dialer and database management, but it ended up going deeper into real workflow integration than I imagined. One part that stood out was how the sessions explained the automatic updates and how they kept the software optimized without disrupting ongoing work. That was a nice surprise compared to other services where updates can be a headache. The telephonic support offered during onboarding helped clarify some confusion about using the database effectively, which matched my expectations for accessible help. Though the process took a bit longer than I assumed it might, the overall package was better than I thought it would be, especially in how the training tied everything together practically. I’m glad the experience was thorough and not just surface-level, which makes me more confident using the software going forward.