1 out of 51 of 5Verified customerTraining and onboarding
Training achhi thi, onboarding thoda tough bhi tha
Training sessions theek thi, sab kuch acche se explain kiya gaya, par fir bhi mujhe confident feel nahi hua. Onboarding flow thoda overwhelming tha, multiple steps the jinhe repeat karna pada, aur kabhi kabhi details clear nahi hoti thi. Software ka use karna mera plan tha, par jab tak main training complete kar leti, tab tak already frustrated ho gayi thi with slow dialer features. Mujhe laga ki mujhe aur bhi support milega, par daily call support thoda slow tha. Main progress toh kar rahi thi par confidence bilkul nahi build hua tha, lagta hai mujhe firse se start karna padega ya dusre software pe try karna padega. Ye experience mujhe itna relax nahi kar paya jitna expect karti thi aur mujhe is baare mein phir sochna padega.