Training achhi thi but onboarding thoda confusing bhi laga
Training sessions set up kiye gaye the systematically with clear instructions, which mujhe acha laga. Lekin onboarding flow mein kuch steps thode random lag rahe the, jaise ki mujhe pehle calling tools ka use sikhaana tha phir database update karna tha, par yeh sequence thoda better ho sakta tha. Training achhi thi, especially software ke automatic updates ko samjhaane mein, aur telephonic support bhi readily available tha for immediate queries. Par mujhe lagta hai agar onboarding process ko thoda logical order mein arrange kiya jata toh naya user ko zyada asaani hoti. Payment aur invoicing ka process kaafi straightforward tha, which balanced out thodi confusion jo main experience kar raha tha. Overall training aur onboarding mixed tha in terms of experience but dono useful the accordingly.