Training achhi hai par onboarding thoda challenging tha, repeat help chahiye hogi
Maine WFHI ki training use karna shuru kiya tha taki remote workflows samajh paaun aur apna kaam aasani se manage kar sakun. Starting mein software interface samajhne mein thoda problem rahi because training sessions jo mile woh jyada detailed nahi the aur kuch features clear nahi kar paye. Onboarding ke dauran mujhe lagta hai ki mujhe fir se help leni padegi jab main ek aur naye project par kaam karungi, kyunki har baar naaye call tool aur dialer ke system ko sahi se samajhna padta hai. Databases manage karne ke liye jo steps diye gaye woh theek hain, lekin practical use ke liye extra practice chahiye hogi. Automatic updates to theek thi, par itni hi facilities hone ke bawajood training material ko thoda aur detailed aur structured banana chahiye tha, taki naye users jaldi se software ka best use kar sakein. Telephonic support ka experience average raha, kabhi kabhi response time thoda slow tha. Sign-up aur payment process clear thi, par customer portal thoda confusing laga mujhe initial stage mein. Overall agar baat karun toh training aur onboarding mein acha-bura dono tha, isliye mujhe agli baar bhi kisi expert ki madad leni padegi tab tak comfortable feel karungi.