Training achha tha, par onboarding clear nahi tha
Onboarding process kaafi mixed experience tha. Training ke dauran software ke basic features achhi tarah explain kiye gaye, jisse mujhe call tools aur dialer ke use mein asani hui. Lekin jab baat aayi database se data manage karne ki, toh woh steps thode unclear the aur mujhe support team ko telephonically samjhane ke liye call karna pada. Automatic updates kaafi seamless tareeke se aaye, jisse software updated raha. Payment aur invoice generation system bhi thik tha, par sign-up flow thoda lamba laga. Overall, mujhe lagta hai ki onboarding mein thodi aur clarity honi chahiye thi, training kaafi achha tha, par onboarding thoda confusing tha.