Training: a mix of helpful and disappointing
The training I received had some useful aspects but also fell short of my expectations. On the positive side, the sign-up and onboarding process was quite clear, and I appreciated how the invoicing and payment workflows were covered properly. The software itself seemed well integrated with automatic updates, which made future use less of a hassle. However, the actual training sessions lacked depth in certain key areas like using the calling tools and managing the database. I expected more practical walkthroughs and tips on how to optimize daily remote work, but often it was just general explanations. Telephonic support was okay when I reached out for questions, though not always very prompt. This gave me mixed feelings since parts of the program did help me get started, but I felt that the training could have been structured better to meet expectations from the start. The balance between good and bad means I can see potential, but I’m uncertain if it’s the best fit for my specific needs after experiencing these gaps.