Trainers were okay, but could be better
Hey! So, I just wanted to share my thoughts on the training and onboarding. Honestly, the people I got in touch with were fairly responsive at first, replying within a reasonable time when I needed some help setting up the calling tools and understanding the database function. But then, sometimes they took longer than I expected which got a bit frustrating. The training materials themselves were useful but not super detailed, so I had to figure out some things on my own. I guess they could improve on consistency in communication because it felt a bit hit or miss. I appreciate that they tried to help, but it wasn’t always seamless. Also, the onboarding flow was logical most of the time, though I stumbled a bit on the section about automatic updates, didn’t realize how those worked initially. All said, I’m giving it an average rating because it did get me started but wasn’t a perfect experience overall.