Totally would tell a friend how they catch you when you slip
I love how they handled those moments when things went wrong during training. For instance, I once messed up a step in the dialer setup and got stuck, but the support was so patient on the phone. They didn’t just tell me what to do but walked me through it at my own pace, which I appreciated a lot. Also, the automatic updates didn’t break anything, rather smoothed out some functions I struggled with earlier. Though it sometimes felt a bit slow to get feedback during onboarding, they made sure I wasn’t left hanging. Honestly, I think this kind of support highlights how much they care about your experience, and I’d definitely share that with a friend who’s considering their service.