totally useless order of steps, bas yahi kahungi
Poori sign-up ka sequence bilkul ajeeb thi, hi samajh nahi aaya ki ye log soch ke kis tarah se process design karte hain. Pehle payment karne ko bola, phir training shuru kari aur uske baad hi software access diya, matlab kaam karne ka plan bilkul gadbad ho gaya tha. Dialer set-up bhi complicated tha, bina kisi proper guidance ke main khud confuse ho gayi thi. Support ko call kiya toh response time bahut lamba mila, aur jo bhi mila woh bhi befikr type ka tha, matlab asli help milna mushkil hi raha. Database sync feature bhi asli mein kaam nahi kar payi apne timing ke hisab se, automatic updates ne toh problem aur badha di. Bas mujhe laga ki agar ye sab proper order mein aur easy bana dete toh main thodi help le kar bhi use kar pati software ko, lekin ab mujhe laga ki pura system mera waste time hai. Sab kuch ulta-pulta tha jo frustration badha raha tha puri tarah.