totally stalled with zero proper help
Honestly I tried reaching support so many times but it felt like shouting into a void. Emails remained unanswered for days and when I did get through on calls, hardly anyone seemed to know what they were doing. I just needed some basic help with the dialer setup and database syncing but communication was slow and disorganized. Every time they promised to call back, that never happened so frustration just added up fast. Honestly, I expected at least some decent service because that’s the point of paying for support right? The invoices and signup itself was quick and straightforward but after that, nothing worked well. Phone calls about any issues often went unanswered and whenever there was a response, it was either generic or didn’t resolve my problems. I can’t recommend this to anyone who might depend on reliable support. Overall, I just felt stuck using a complicated software with no real assistance around. If you ask me, this experience just wasted my time and effort without delivering what I needed most from them.