Totally confused by the labels, didn’t get it at all
I had a really frustrating time trying to use the software because the wording and labels were just not clear to me. Everything from the dashboard to the database features was confusing. For example, the terms used to describe certain actions didn’t make sense and I wasn’t always sure which button did what. This caused me to waste time searching for functions that seemed obvious but weren’t explained properly anywhere. The sign-up process itself was okay, but once inside the software, the unclear labeling made navigation a nightmare. The calling tools and dialer had buttons with unclear names too, so placing calls took longer than it should have. Even calling the telephonic support didn’t help much because the support person used jargon without explaining it well. It felt like the software was built by people who understand it but forgot to think from a new user's perspective. I wanted to use it to simplify my work, but it only made things complicated. Honestly, I wouldn’t recommend this to anyone who needs clear, straightforward software because it just didn’t work for me at all.