total confusion with payments and billing
This whole payment and billing setup felt like a jumbled mess to me honestly. I mean, sign up was fine but when it came to understanding how invoicing worked and where to see transaction histories, it almost felt like I was thrown into the middle of nowhere with no map. I kept trying to find clear explanations in the training or support but ended up mostly figuring stuff out myself. Even after multiple calls, the process didn’t feel straightforward. Sometimes updates to the billing software seemed to change things but without any proper guide. The waiting for responses from support didn’t help either, felt like I was on hold forever. Overall, the entire flow just left me frustrated and confused more than anything else. It’s like they expected users to just magically know what to do. Honestly, for payments, I ended up spending more hours just trying to work it all out than actually using the software for work or dialing features. Felt like a waste of time and energy.