Total billing and payment process ne thoda confuse kar diya yaar
Yaar main bataun toh poora billing aur payment ka process typical se different tha jaisa maine socha tha. Start mein socha tha ki jo invoice milega wo clear hoga, par usme kuch cheezein galat samajh aayi mujhe. Payment karna easy tha but baad mein jab maine dekhna chaha ki mera transaction ka status kya hai, toh thoda complicated laga. Woh automatic update ka feature bhi that time thoda silent raha, jisse mujhe clarity nahi mili ki mera payment confirm hua hai ya nahi. Telephonic support se maine do teen baar baat ki, par response time kabhi kabhi slow lagta tha, matlab they tried par mujhe poori khushi nahi mili us process mein. Jo sign-up ke waqt mujhe laga tha ki process simple hoga, woh itna simple nahi tha. Dialer aur database ke features ko use karne ke baad bhi jab payment ke points main jaata tha toh confusion hoti thi. So overall poora experience thoda messy raha, ajeeb lag raha tha mujhe ki yeh sab little better ho sakta tha agar process thoda zyada transparent hota.