Took way too much time to get through onboarding
Honestly, the training and onboarding took much more time than I had imagined. I was looking for something intuitive but found myself repeatedly referring back to the training modules and still feeling stuck on some of the software’s advanced features. It was quite a mess trying to set up the dialing tools effectively, especially with the database feature integration. Even after going through the onboarding sessions, I felt I might need more help next time just to keep things running smoothly, which shouldn’t be the point of paid training, right? I kept circling back to basics but nothing really clarified the bigger picture instantly. It’s disappointing because the software itself seems promising but the start-up frustration simply overshadowed everything else. I had hoped the training would be more hands-on and quicker to get me rolling without asking for extra help repeatedly.