Took way too much effort to just get access
I found the software really hard to access and use at first. Despite multiple attempts, I wasn’t confident whether I was doing the right thing or if the system was working properly. The sign-up process itself felt complicated and took longer than I expected. Even after finishing the onboarding materials, I wasn’t sure how to navigate the database feature or use the dialer without messing up. It definitely didn’t feel intuitive to me, and I often had to rely on telephonic support, which wasn’t always immediately helpful. By the end, I still felt quite unsure about whether I could really handle the workflow independently. The whole experience turned out to be more frustrating than empowering in my case.