Honestly, the whole sign-up and sales experience was more frustrating than I expected. At first, eve
Honestly, the whole sign-up and sales experience was more frustrating than I expected. At first, everything seemed fine, but as soon as I hit a snag during the onboarding process, trying to get things going properly felt like a long wait. I probably spent too much time just waiting for telephonic support to pick up or reply, which made me question whether the software was really ready. The invoicing process also dragged on longer than what felt reasonable, and clarifying what was happening was a bit of a hassle. On the bright side, when I finally got through, the support person was polite and seemed to know the software well. Still, the whole ordeal made me circle back to how slow and inefficient the system felt for sorting out problems. I'd hoped for a smoother experience, especially given the price paid, but it just didn’t meet expectations in terms of timing.