2 out of 52 of 5Verified purchaseTraining and onboarding
Took way too long to navigate vague labels
The training and onboarding for the WFHI software felt unnecessarily long. A big part of the delay came from confusing wording and unclear labels throughout the interface. It was frustrating having to repeatedly figure out what certain buttons were supposed to do because the terms didn’t line up with expectations. Trying to explain the issues to support felt like déjà vu every time someone asked if I had “Checked the manual.” Honestly, the training could be much more concise and user-friendly if the developers used more intuitive language. I spent more time than I think I should have just trying to decode the jargon instead of getting through the core workflow steps quicker.