Took way too long to move through steps
Honestly, the whole sales and pre-purchase process felt disorganized and sluggish. It took much more time than I expected just to get through the basic steps, and I’ve explained this before to friends who asked me. Signing up, invoicing, and waiting for support callbacks seemed unnecessarily drawn out. They didn’t line up in a sensible order and felt like a lot of back and forth without clear progress. There were delays between each stage that made me lose patience. The promised training sessions also started late and felt rushed when they finally happened because the setup was behind schedule. I understand complex software might need some preparation time, but this was too much. It didn’t feel like an efficient flow at all, which was disappointing considering the product looked quite good on paper. I want things to be straightforward but instead, the sales steps dragged on endlessly. At this speed, anyone needing quick onboarding might get frustrated fast. It just took way too long to move through everything, and I don’t think I’d recommend them for quick setups because of that.