Took way too long to meet my expectations
I was quite excited to get started with WFHI software because it looked promising on paper. Unfortunately, the entire experience stretched out far longer than I anticipated. The sign-up process itself took a lot of back and forth with the support team and clarifications on invoices before I could even access the training. Once onboarded, I found the calling tools difficult to use and cumbersome to integrate with my workflow. The database feature didn’t fit the way I work at all. I expected a more user-friendly interface, but it felt clunky and unintuitive. Automatic updates sometimes disrupted my set preferences, making me redo configurations repeatedly. I repeatedly contacted telephonic support, but the help was slow and not very helpful, which added to my frustration. The training didn’t entirely match what was promised, leaving several gaps in my understanding. Overall, the software did not deliver what I initially thought it would, and the entire process took much more time than I had hoped or expected, which made the experience disappointing.