1 out of 51 of 5Verified customerSupport and communication
Took Way Too Long to Get Started with Support
So I was expecting the support to be quick because remote working tools usually have fast onboarding. But the whole sign-up and getting the software to work just took way longer than I thought. I kept waiting on calls and trying almost every day to figure out how to set up the dialer and the database properly. It felt like nobody was really available when I needed help which was frustrating. Eventually, after quite a few attempts and delays, I could start using the basic features but it was a slow process. I honestly didn’t expect it to drag on for so long before I could even get going.