Starting with support felt like a slog from the very beginning. I’m used to explaining these kinds o

Starting with support felt like a slog from the very beginning. I’m used to explaining these kinds o

Starting with support felt like a slog from the very beginning. I’m used to explaining these kinds of issues, but this time it just dragged out longer than necessary. The main problem was getting through initial questions to find out what was needed for setup, which seemed obvious to me but took multiple calls to clarify. Once I got some answers, the telephonic support usually responded fine; it just took so much time to reach that point. The database and dialer features were functional but setting them up felt slower than I wanted. After all this back and forth, I was ready to start using the software more productively, but the waiting drained some of my enthusiasm. I suppose the system works, but the communication hurdles made it feel like an uphill battle.