The entire process from signing up to actually being able to use the software felt much slower than

The entire process from signing up to actually being able to use the software felt much slower than

The entire process from signing up to actually being able to use the software felt much slower than I was hoping for. I signed up, but then there were multiple steps that seemed unnecessary and dragged on. I waited several days just to get all the billing information sorted out, and the invoices weren’t clear at first so I had to keep asking questions before making a payment. The onboarding was confusing, with too much back and forth to understand how to access the database and use the calling tools. I expected to be up and running quickly but that wasn’t the case. Calls and training sessions didn’t exactly get me to a point where I was comfortable fast. Honestly, if I had to advise someone, I’d say be prepared for a sluggish start because it takes a lot of time before the software really feels usable. In sum, I won’t recommend this service if you want to get going without significant delays and hassle. That’s my simple verdict about the experience.