I was expecting a fairly quick onboarding and setup process based on what was described initially, b

I was expecting a fairly quick onboarding and setup process based on what was described initially, b

I was expecting a fairly quick onboarding and setup process based on what was described initially, but that was not my experience at all. From signing up to actually having the software ready felt excessively drawn out compared to similar platforms I've tried before. The invoicing and payment process seemed straightforward at first, but delays in account activation and getting access to the calling tools left me waiting much longer than I anticipated. I was hoping to start testing out the database and dialer features immediately, but having to continuously follow up with support for updates was frustrating. While I understand some setup is necessary, this level of delay was disappointing. It made me reconsider if this was the right fit. Ultimately, what I expected as a relatively seamless start felt like a slow slog that took a lot more effort on my part than I wanted to invest.