Took way too long to get sales process sorted out

Took way too long to get sales process sorted out

I was expecting the sign-up and invoicing to be quicker, but honestly it took a long time just to get basic confirmation and set up account access. I’m not someone who complains easily, but the delays in communication and clarifying payment details became a drain. When I did finally get help, it was generally polite, though the lack of speedy follow-up was frustrating. The software features themselves looked promising, and the training seemed okay once I joined, but the initial waiting time and back and forth made the whole thing feel less efficient from my side. I can't say it was terrible, but I definitely hoped for a faster and cleaner pre-purchase experience.