The onboarding was a frustrating experience from the start. I remember the initial training session

The onboarding was a frustrating experience from the start. I remember the initial training session

The onboarding was a frustrating experience from the start. I remember the initial training session lasting an hour longer than expected, with the content jumping around in a confusing order. It felt like the steps weren’t really planned in a sensible sequence, especially when I reached the part about using the dialer tools. The later parts of the training just felt vague and left me unsure how to properly use the database feature alongside the software. Even though the invoicing system was pretty clear, I struggled to connect all the pieces and the telephonic support didn’t clarify much for me. Overall, I found the whole training too slow and disorganized, which made me lose confidence early on about using the software efficiently.