I usually don't mind figuring things out myself but the help I needed from the team took forever. I

I usually don't mind figuring things out myself but the help I needed from the team took forever. I

I usually don't mind figuring things out myself but the help I needed from the team took forever. I reached out about some issues with the dialer and was told support would respond within a day or so but it felt like over a week before I heard anything useful. Honestly, that kinda puts me off using the software again. I might have to look for alternatives if fast help is a priority next time around. Their phone support did eventually sort some things out, but the wait was way too long to keep my patience going.