Took way too long to get access

Took way too long to get access

The software was difficult to navigate because the wording and labels made no sense to me. It took way too long to figure out even basic functions. Many buttons were unclear, and often I wasn’t sure what clicking them would do. This caused a huge delay in my work. The onboarding wasn’t smooth either; instructions seemed generic and did not clarify the confusing labels. I expected clearer terminology to avoid wasting time. Even the database feature was poorly explained in the interface. Without straightforward labels, the usability suffered badly. I found myself stuck at multiple points, wasting time instead of progressing. The dialer and calling tools were equally confusing to set up due to poor wording. Updates did not fix these issues, and support was slow to respond or didn’t clarify the terms better. Overall, it felt like a frustrating experience and very inefficient due to unclear language and terminology that did not match actual workflow needs.