I started looking for software that could support remote workflows and training efficiently, expecti
I started looking for software that could support remote workflows and training efficiently, expecting a quick and smooth sign-up and setup process. Unfortunately, I found the pre-purchase experience frustrating because it took a very long time to locate exactly what features were included and how pricing worked. The website was cluttered with too many options and not enough clear summaries. Then, signing up itself was not straightforward; I had to dig through support pages multiple times before I understood how invoicing and payments would happen. I was hoping that telephonic support would help, but initially, it didn’t answer all my questions promptly. It felt like a real waste of time just trying to get basic information, and I almost gave up before even using the software. I wish the whole start-to-finish sales info part had been faster and clearer because it added too much unnecessary delay to an otherwise promising system.