took way too long to find the info i needed
I was really hoping to quickly find all the details about signing up and how the training process worked but honestly, it took way too long. Your website and dashboard aren’t very intuitive when it comes to listing things out clearly. I spent a lot of time clicking through different sections trying to locate where the dialer features were explained or how invoicing actually worked. There were some tutorials but none that lined up with the order I wanted to follow. It felt like I had to piece together information in a way that should have been straightforward from the beginning. I’m sure once someone knows the software it’s fine, but getting there was a slow slog. It would be fair to say you could save customers a lot of time by organizing the info better, so people don’t waste hours just figuring out what they signed up for.