2 out of 52 of 5Unverified experienceBilling and payments
Took way too long to figure out my payments
Honestly, the whole billing and payment process drained me because it took so long to get clarity. By the end of it, I wasn’t very confident that I understood everything completely, even though I kept following up with support and checking invoices. Their explanations seemed to cover some parts fine, but certain charges or timings were still confusing. I appreciate that the payment portal worked without glitches, and the invoices arrived on time, but the waiting and the back-and-forth made the whole experience frustrating. I really hoped it would be a quicker and more straightforward setup.