Took way too long to actually get started with training
I expected the training and onboarding process to be relatively quick and efficient, but for me, it dragged on much longer than anticipated. I had anticipated being able to use the software with some basic guidance within a few hours, but it ended up taking several days because the training materials weren’t as straightforward as I hoped. The onboarding steps were more complicated than the introductory guidance suggested, which was frustrating. Setting up the calling tools and the dialer took me considerable time to figure out, partly due to insufficient explanations. The database feature, which I thought would be fairly intuitive, was actually quite confusing, and the automatic updates didn’t help much because they often changed the interface more than seemed necessary. Telephonic support was available but wasn’t able to resolve my concerns quickly, which added to my delays. The sign-up and payment process was probably the smoothest part, but overall I was disappointed with how long it took to become operational. To a friend, I would say the training here isn’t as hassle-free or quick as it promises and might require more patience and self-study than expected. It just did not get me going at the speed I wanted, and I felt stuck frequently during the early days.