Took way too long just to get setup
It took a considerably long time to actually start using the software smoothly after signing up. The initial invoicing and payment process was clear enough but not very fast. I noticed that several steps of account activation and configuration dragged on over many days. While I understood that some setup is necessary, it felt somewhat overly drawn out compared to my expectations. However, I must admit that once everything was in place, the software itself behaved reliably without major hitches. Navigation and the dialer tools were intuitive after the delay. Still, the prolonged wait to get on board effectively was a downside that I hope they can shorten in future updates. The priority telephonic support was okay but did not significantly speed up the billing cycle. In summary, the billing and payment startup is serviceable but could definitely improve in terms of efficiency and quicker access to full features.