took way too long, i probably wont call support again
Honestly the whole experience with support was kinda slow, like I waited quite a bit each time I reached out and that was annoying. When I was trying to figure the database out, it should have been a smoother process but there was a delay before anyone could explain things properly on the phone. Automatic updates sometimes interrupted what I was doing instead of making things easier, which was frustrating. The sign-up and payment part also felt complicated and took longer than expected so I didnt feel very comfortable at the start. Maybe if the response was faster, I'd want to call again if needed but now I just want to try figuring things out myself next time. Support is important, but with this much waiting, it kinda defeats the purpose when help is needed quickly. So yeah, it was okay but took too long overall, and that’s why I’m hesitant to reach out again soon.