Took way too long figuring out the sales side
Honestly, the whole sales and pre-purchase process took far longer than I expected. I found myself having to piece together pretty much everything on my own without clear direction. The initial information provided was scant, so I ended up searching the site and FAQs repeatedly. I also spent a lot of time on calls trying to understand exactly what the service entailed before signing up. Each time I thought I had clarity, a new question popped up that seemed like it should have been addressed upfront. The lack of a straightforward explanation or walkthrough made me repeatedly go over the same ground. I was really hoping for a smoother and quicker process but instead wasted quite a bit of time on figuring out key points. This felt frustrating especially since I had to do it all without visible help or easy references. The sign-up itself was simple enough once decided, but all the lead-up was excessively taxing. At this point, I’m tired of explaining the same confusions to others and just wish this initial stage was designed better so that future users don’t have to spend so much time working it out on their own.