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WFHI review

Took way more time than I expected

1 out of 51 of 5Verified purchaseSoftware and access

Took way more time than I expected

I started with the hope that I could quickly access the database to organize my calling list and the integrated dialer. Unfortunately, finding the exact features I needed was not straightforward. The search and navigation felt clunky, and it wasted a lot of time that I wish it hadn't. Some parts of the onboarding flow were clear enough, but I kept getting stuck trying to locate the right tools to run my workflows remotely. It felt frustrating especially when the updates rolled in and changed some menu layouts, adding to the confusion. On top of that, the telephonic support could not resolve my questions promptly, so I had to figure out a lot on my own, which delayed my setup seriously. While the sign-up and payment processes were smooth, that small relief was overshadowed by the software experience itself. Overall, it did not work well for me and took more time than I anticipated, which was very disappointing.

Rajesh LokhandeMeghalaya, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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