Took way more effort to figure out than I expected
I was really enthusiastic about getting started, but the payment and billing process turned out to be frustrating. The instructions given were not clear at all, which made it hard to understand how invoicing would appear or when payments were due. I spent quite a bit of time trying to decode the email communications regarding my invoice, which seemed overly complicated. There was no straightforward guide or summary that laid out the steps clearly, so I ended up calling support multiple times just to check if I was doing things right. Unfortunately, each call still left me uncertain because I had to ask multiple questions to get any real clarity. It felt like a lot of effort for something that should have been simple and transparent. I was hoping for a quick and easy billing setup, but it just didn’t work out that way for me. Honestly, the whole experience discouraged me a bit, and I would have preferred a more straightforward explanation from the start.