Took way more effort than it should have
Honestly, I have to say upfront that this software and training did not work well for me at all. From the moment I signed up, the onboarding was a struggle — the instructions were nowhere near clear, and I spent a frustrating amount of time just trying to get basic calling tools set up. The dialer kept crashing, and the database feature was quite confusing; I never really managed to feel comfortable with it. Automatic updates ended up breaking some of the functions I cautiously managed to get working, which was extremely disappointing. I also found the telephonic support less helpful than I expected, with delays in responses and no clear resolutions, so I’m pretty sure I’ll need help again if I ever try using it in future. Honestly, it just ate into my time without much to show for it, and I’m left pretty frustrated with the whole experience.