I wanted to understand the sales information clearly before signing up, but it was confusing from th

I wanted to understand the sales information clearly before signing up, but it was confusing from th

I wanted to understand the sales information clearly before signing up, but it was confusing from the start. The explanations I found online and when I called were jumbled and left me guessing about capabilities. It felt like they were careful not to say too much, and that made it harder to know if the software matched my needs. I repeatedly asked about how training would work and what the actual onboarding schedule would look like, but I often received vague answers. The support team seemed nice but didn't provide the detailed, straightforward guidance I was hoping for. After multiple calls and emails, I felt like I had to piece together things myself without full confidence. Even the information about how invoicing is handled and the payment milestones wasn’t clear. I expected a smoother experience from a product like this, especially since I'm new to remote workflow software. I ended up more frustrated than informed, and that affected my whole experience before even using the product.