took way longer to understand than expected
I had expected the sales process to be quick and straightforward, but unfortunately it was quite the opposite. Initially, the information about the software features and training was vague compared to what was promised. The pre-purchase explanation lacked clarity, which left me confused about the actual benefits of the services. While the sign-up itself was handled professionally and without issues, the lack of clear upfront details made me hesitant. I was looking for a concise overview and a clear explanation of how the calling tools and the dialer would work, yet that was not provided in a timely manner. The invoicing process ran smoothly, which is the one thing that worked well here. I had hoped the onboarding and database features would be easier to grasp before committing, but the comparative slowness in communication made it less appealing. Overall, this felt longer and more tedious than what I was expecting.