Took way longer than it should have
The training and onboarding experience with WFHI was frustrating because it simply took more time than I expected. The instructions were occasionally unclear, and I often found myself waiting for help or clarification, which slowed down the whole process. I tried to get through the calling tools tutorial, but honestly, by the time I finished, I was exhausted and still unsure if I’d remembered everything. The database features didn’t come intuitively, so I needed to ask for assistance more than once. I doubt I’ll be able to manage the software properly without help next time I use it because the onboarding felt rushed yet drawn-out at the same time. The automatic updates made a few changes without explanation, adding to confusion. So, yes, I will definitely require help again and probably sooner than I wanted. The payment and invoicing part was smooth enough, but it can’t make up for how slow and inefficient the training felt overall.