I really hoped the telephonic support would match what I was told before signing up, but honestly, i

I really hoped the telephonic support would match what I was told before signing up, but honestly, i

I really hoped the telephonic support would match what I was told before signing up, but honestly, it felt like I was waiting forever to get clear answers. Most of the time, the communication lagged and I had to explain my issue multiple times. The software itself has some potential, but the help I needed to get it properly set up wasn't as timely as expected. While the database feature seemed decent and the automatic updates did keep things fresh, the slow response times made the whole experience frustrating. I was expecting a smoother onboarding with quicker solutions when I was stuck during some of the calling tool setups. Overall, the support didn't quite do the job they promised within a reasonable time, which is key when you're trying to get workflows running remotely. The invoicing and payment process was straightforward enough, at least, so that part did work fine even if everything else dragged on a lot longer than I thought it would.