Honestly, before I signed up I had a fairly clear idea of how long it should take to get everything
Honestly, before I signed up I had a fairly clear idea of how long it should take to get everything running. Unfortunately, the actual onboarding and sales process took much more time than expected. I was told about the software’s capabilities and the support options available, which sounded good on paper, but when I tried to set up my account, the invoicing and payment process took a while to clarify. The database feature, while promising, didn’t match my workflow as smoothly as I thought it would, which meant I had to spend extra hours adjusting things. The sales communications were polite, but I felt like they didn’t fully prepare me for how much work I’d need to do myself after signing up. While some parts like the dialer were straightforward, I had to use telephonic support a couple of times just to get basic questions answered, and the delays there were not ideal. Overall, it matched some of my expectations, but the prolonged setup time was exhausting and probably more than I would have liked.