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WFHI review

Took way longer than I expected to get started

2 out of 52 of 5Verified customerTraining and onboarding

Took way longer than I expected to get started

I thought onboarding with WFHI would be a quick process, but honestly it dragged on longer than I'd like. Setting up the software was a bit cumbersome and the training didn’t quite match my expectations based on the website info. Some steps weren’t explained properly initially, so I had to revisit multiple parts and it ate into my time. While the calling tools and dialer eventually worked fine, I felt I was wasting time just trying to understand how to get the basics right. The database feature didn’t gel with my workflow as smoothly as I expected either. On the plus side, once I managed to sign up and get through payment fine without hassle, the telephonic support was decent enough. Still, the overall delay made me rethink whether it was worth the investment at this point. Maybe it’d feel better once I’m more experienced with it, but right now, it felt like a slow start and a bit frustrating to handle early on.

Anay ZachariahPunjab, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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