Took way longer than I expected to actually access the software
I was pretty frustrated with how long it took just to get access to the WFHI software. From the moment I signed up, I expected the process to be quick and seamless, but it wasn’t. There was a significant delay before I could begin using the dashboard and the calling tools, which felt like a big mismatch with what I thought would happen based on the sales info. While the features themselves seemed fine once I got in, having to wait several days just to start was a real letdown. The database setup also took longer than anticipated, and the onboarding didn't move any faster. I didn’t feel like the initial promises matched the reality, and the overall experience left me wondering if I want to bother with this kind of wait again. The support calls didn’t speed things up either; it was mostly them telling me the usual steps without new information. It simply wasn’t the quickstart I was hoping for, and that was the biggest downside for me.