Took way longer than expected to get through the onboarding
I admit I was hoping the training and onboarding flow would be straightforward but honestly, it felt like a maze. The wording and labels used in the software were really confusing at some points. I kept having to double-check or guess what certain options were for. There were moments when I thought I’d found a simple route through but then a label would mislead me, which is frustrating when all you want is to get set up quickly. On the plus side, the automatic updates did seem to keep things fresh, but they didn’t help with the unclear instructions. I spent so much extra time trying to figure out the meaning behind several steps. I keep circling back to how much clearer the labels could be because that’s really what slowed me down. Even after finishing the training, I felt unsure if I’d understood everything the way it was intended. So overall, it was more time-consuming than I expected.