Took way longer than expected to figure things out
Honestly, the whole pre-purchase and sales process was more time-consuming than I’d imagined. Initially, I tried to understand the product features and how everything integrated by myself, but the information was scattered. It wasn’t clear where to find full details about the database feature versus the calling tools, so I had to invest a lot of my own time piecing together what I needed. The training content was there, but I found it hard to follow in order without more guidance, which slowed me down further. On top of that, signing up took a few attempts because the invoicing and payment steps weren’t immediately transparent to me. Support was reachable but usually after a wait, which didn’t help with my confusion. While I’m sure the software is capable once set up, this part felt like a lot of work just to get started. It stretched longer than I expected and left me wishing for a more streamlined introduction.