2 out of 52 of 5Verified purchaseSupport and communication
took way longer than expected for support
I’d say the telephonic support took way more time than I wanted. The waiting felt unnecessarily long even for basic queries about using the dialer and database features effectively. Usually I expect quicker resolution when I reach out for help but here it felt like they were too stretched or not prepared enough. I doubt I’d call them next time unless absolutely necessary because it’s just too time-consuming. It wasn’t that the support was unhelpful overall but the delay itself kind of killed the convenience I hoped for. Long pauses and transferred calls made it a frustrating experience that I hope they improve soon.