The order of steps for getting support and communication set up was okay on some days but awful on o

The order of steps for getting support and communication set up was okay on some days but awful on o

The order of steps for getting support and communication set up was okay on some days but awful on others. The instructions didn’t always line up and I sometimes got asked to do things that felt out of sequence. At first, I thought it was just me missing something, but after a few calls with the support team, it seemed the process itself could use serious tightening. The best part was that when I finally got a hold of them, the instructions became clearer and helpful. Still, the overall experience took a lot longer than I thought it should because of unclear sequencing in the beginning stages.