1 out of 51 of 5Unverified experienceSoftware and access
Took Too Much Effort Compared To What I Used Before
Switching to WFHI’s software felt like a big step backward for me. The access controls were slower and less intuitive than what I had before, and I spent way more time trying to figure out the database feature alone. The calling dialer kept lagging and dropped calls more than I expected, which made my workflow frustrating. The onboarding was a hassle too, as the training materials didn’t line up well with the actual steps I had to take. Billing and sign-up were complicated and non-transparent, so I wasn’t confident I was doing everything correctly. Overall, it took a lot of effort and left me wishing I had stuck with my old setup. I don’t think I can keep working with these tools the way they are, not without major improvements.